Privacy

Dubai Unpacked publishes guides to living in Dubai and to its property market. We are responsible for what this site records.

The site has no accounts and no contact forms, and it doesn't ask for your name, number or email. It keeps:

• what you type into the property search. Before we read or store it, we take out names, email addresses and phone numbers. We keep the search and what we read from it, with a random code from a cookie on this device, not with your name. The words also appear in the address of the results page, so anyone you share that link with can read them;
• your display choices (currency, area unit, digits and theme), in a cookie on this device;
• the counts of visits described under "Analytics" below.

If you email us, we see your address and what you write, and use them only to reply.

Only our own team. We don't sell what we record, and we don't pass it to developers, brokers or anyone else. Our hosting and database providers store it for us, under contract, and can't use it for anything else.

We keep searches to make the search better. The cookie that links them to this device ends a year after your last visit. Page visits are deleted after 13 months.

You can ask what we hold, or ask us to delete it, by writing to [email protected]. Clearing this site's cookies also removes the link between this device and its searches.

To understand how the site is used and make it better, we use Google Analytics, through Google Tag Manager, and Microsoft Clarity. Clarity records how visitors move, scroll and click, without knowing who they are, and hides what you type and other personal details.

We turn them on only if you accept analytics cookies, where the law asks for your consent. If you reject them, the site works the same.

We also keep our own count of visits, which uses no cookies and runs whether or not you accept: the country (looked up from your IP address, which we don't keep), the type of device and browser, the site or campaign that sent you, and the pages you open and buttons you tap. It can't tell us who you are. We delete these details after 90 days and keep only daily totals. The country lookup uses IP geolocation by DB-IP.

If you accept analytics cookies, our count also sets its own cookie, visit_history, for 13 months, so we can tell when you come back. If you reject analytics cookies later, we delete the cookie and remove its link from our records.

Google and Microsoft handle this data under their own privacy statements: Google Privacy Policy and Microsoft Privacy Statement.